jelibo's commitment to responsible gaming
jelibo believes entertainment is enjoyable only when it stays within limits. Use our responsible gaming tools and stay safe.
Age Restriction
For those aged 21 and above only
To open an account, play, and place bets on jelibo, you must be at least 21 years old. Gambling of any kind is strictly prohibited for minors. We verify age at registration and reserve the right to request identification at any time. We are committed to ensuring that minors cannot access this platform.
Our Protection Tools
jelibo provides several effective tools to protect players. Using these tools, you can keep your gaming habits under control.
Set Deposit Limits
Set daily, weekly, or monthly deposit limits. This will prevent you from going beyond your set budget. You can lower the limit at any time, and a waiting period applies when increasing it.
Self-Exclusion
If you feel gambling is getting out of control, choose the self-exclusion option. You can suspend your account for a set period (30 days, 90 days, or 6 months) or permanently.
Time-Out Feature
If you want to take a break, use the time-out feature. You can temporarily stop playing for any period from 1 day to 42 days. Login will be completely disabled during this time.
Session Time Limit
Set a time limit for how long you play in one sitting. When the set time is up, a warning will automatically appear and the session will end. This helps prevent excessive play.
Loss Limit
Set a maximum daily or weekly loss limit. Once that limit is reached, you will no longer be able to place bets. This is one of the most effective ways to keep financial losses under control.
Reality Check Alert
At regular intervals, you will see a reminder popup showing your playing time and balance. This alert keeps you aware of your current situation and helps you make the right decisions.
jelibo's Promise
jelibo is not just a betting platform — we are committed to providing our players with a healthy and enjoyable experience. Responsible gaming is the core foundation of our business.
Data Protection
Your personal and financial information is secured with SSL encryption. We never sell your data to third parties.
Fair Play Guarantee
All our games are fair and powered by Random Number Generator (RNG) technology. Every result is completely unbiased.
Child Protection
We follow a strict age verification process to prevent minors from accessing the platform and advise parents to use filtering tools.
Transparent Transactions
The full history of every deposit and withdrawal is visible in your account with complete transparency. There are no hidden charges.
Recognise the Signs of a Problem
Keep the following signs in mind to understand whether gambling is becoming a problem:
- Betting more money after a loss to try to recover what you lost
- Being unable to stop playing, or trying and failing to do so
- Playing in secret, hiding it from family, friends, or work
- Taking loans or lying to get money for gambling
- Gambling disrupting your sleep, eating, or daily routine
- A connection between gambling and emotional distress, anger, or depression
- Betting all your winnings again straight away
Remember
If you notice any of these signs in yourself, contact the jelibo support team right away or activate self-exclusion. Asking for help is not a weakness — it takes courage.
How to Use the Protection Tools
jelibo's responsible gaming tools are very easy to use. Follow the steps below:
Log In to Your Account
Log in to your jelibo account and click the profile icon in the top right corner.
Open Settings
Go to the "Account Settings" or "Responsible Gaming" menu. You will find all protection options there.
Choose Your Preferred Limits
Deposit limit, session time, loss limit, or self-exclusion — activate one or more options at the same time.
Confirm
Save the changes. Lowering a limit takes effect immediately; a cooling-off period applies when increasing one.
What Parents Should Do to Protect Minors
To make sure your child or any family member cannot access this platform:
- Use parental control software on your devices
- Keep your password and login details completely private
- Never let anyone else use your account
- Have open conversations with your family about the risks of gambling
Financial Protection Tips
Follow a few simple rules to keep gambling from going beyond entertainment:
- Never borrow money or use funds you need for essentials to place bets
- Set a fixed budget each week and stick to it
- Do not think of gambling as a source of income
- If you win, save a portion — do not bet everything again
We Are Here to Help
If you feel gambling is becoming a problem, the jelibo support team is always by your side. Our specialist team will listen to your situation and help you make the right decision. Stay safe and play with enjoyment.
Contact Us
Ask Yourself
Ask yourself the questions below. Honest answers will help you understand whether you are playing responsibly:
- Am I playing just for fun, or to recover losses?
- Am I staying within my set budget?
- Am I prioritising playing over spending time with my family?
- Is playing affecting my daily responsibilities?
- Can I stop playing whenever I want?
- Is my mental state normal?
If the answers to these questions make you uncomfortable, activate self-exclusion today or contact us on live chat.
Play with Enjoyment, with Responsibility
The safety of every player at jelibo is our priority. Use our responsible gaming tools, enjoy the entertainment, and get the best experience while staying within your limits. If in doubt, read the FAQ directly or contact support.
Safe and Responsible Betting Platform
More About Responsible Gaming
Gambling is enjoyable when it stays a form of entertainment. But when it becomes a habit or creates a negative addiction, it can have a serious impact on personal, family, and financial life. jelibo always wants its players to live a healthy and happy life.
The foundation of responsible gaming is this — set a clear budget before you play and stick to it. Never go beyond your budget out of emotion or in the hope of recovering losses. Remember, the outcome of every game is completely random and there is no guarantee of winning.
For a balanced life, keep gaming as a small part of your daily routine. Always give priority to time with family, physical exercise, study, or professional work. If you ever feel that controlling your play is becoming difficult, contact us on live chat right away.
At jelibo, the minimum for each deposit is ৳200 and the minimum for each withdrawal is ৳1,000. Always keep these limits in mind when making financial decisions. Our withdrawals are generally completed within 5-30 minutes, so there is no reason to rush.
This platform is for those aged 21 and above only. We are strictly committed to protecting minors and reserve the right to suspend any account in any situation we consider suspicious.
Gambling is for entertainment, not a source of income. Play within your limits and stay happy.